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Why Grubhub’s ‘free lunch’ promo was disastrous for restaurants

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Earlier this week, the food delivery app Grubhub offered up to $15 off lunch orders to customers in New York City. Many restaurants say they didn’t know about the promotion in advance and were completely overwhelmed with orders. Grubhub says it did give advanced notice, but says demand blew away expectations.

Appearing:Savannah GutherieHoda Kotb
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