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Airlines prepare customer service ahead Memorial Day travel rush

CLIP05/24/23

Airlines say they have staffed up and upped their game to prevent a repeat of the Memorial Day pilot shortage in 2022 but Delta’s “red coats” may be this year’s saving grace with their power to deal with an expected surge of customer service issues. NBC’s Tom Costello reports for TODAY.

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Appearing:Savannah GutherieHoda Kotb
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