Vote Terms and Conditions
Viewers must note that all of the following rules and procedures are subject to change at the sole discretion of NBCUniversal Media, LLC and Finnmax LLC ("Producer").
"The Voice" phone, Sprint SMS, and online voting is open to all persons located in the continental United States, Alaska, Hawaii and Puerto Rico. Voting by iTunes downloads is available to iTunes account holders in the United States, its territories and possessions.
Voting via toll-free telephone calls, via online (i.e., NBC.com, the NBC Live app, the NBC app, and Facebook), via Sprint SMS (text message), and via iTunes will be available at the following times:
Performance episode airing April 2, 2012 - May 7, 2012:
|Time Zone/State||Voting Window (April 2 show used as an example)|
|Eastern||9.55pm Mon (4/2) - 10.00am Tues (4/3)|
|Central||8.55pm Mon (4/2) - 9.00am Tues (4/3)|
|Mountain||7.55pm Mon (4/2) - 8.00am Tues (4/3)|
|Pacific||6.55pm Mon (4/2) - 7.00am Tues (4/3)|
|Hawaii||3.55pm Mon (4/2) - 4.00am Tues (4/3)|
|Puerto Rico (ET)||9.55pm Mon (4/2) - 10.00am Tues (4/3)|
|Alaska (PT)||5.55pm Mon (4/2) - 6.00am Tues (4/3)|
|Arizona (PT)||6.55pm Mon (4/2) - 7.00am Tues (4/3)|
All times are local to the time zone/state listed above. If attempting to vote by toll-free telephone, by online (via NBC.com, the NBC Live app, the NBC app or Facebook), by Sprint SMS, or by iTunes outside of the voting window, your activity will not count as a vote. If attempting to vote by toll-free telephone or Sprint SMS, the vote window is determined by the time zone (as defined above) associated with the area code of the telephone number used when calling the toll-free telephone number or texting in to the 97979 short code. Message and data rates may apply.
In each voting period, limit ten (10) votes per artist per originating phone number via toll-free call, ten (10) votes per artist per email address online (via NBC.com, NBC Live app, NBC app, or Facebook – users must have a valid Facebook account) , ten (10) votes per artist per originating phone number via Sprint SMS (text) voting, and ten (10) votes per artist per valid iTunes Account by download of up to ten (10) copies of the artist's then-eligible song(s). For more information on "eligible songs" for iTunes voting, see Section 2.3 below. The Producer reserves the right to change the limit on the number of votes that may be made from each originating telephone number, email address or iTunes account, in the Producer's sole discretion.
2.1 Toll-free. To cast a vote using the toll-free phone numbers, simply dial the toll-free numbers displayed on screen at the end of the show relating to your artist of choice (For example, for the April 2nd and April 9th shows, call 1-866-U LOVE-01 /1-866-856-8301 for Artist 1; For the April 16th, April 23rd, April 30th, and May 7th shows, call 1-855- VOICE-01/ 1-855-804-2301 for Artist 1). If you are calling during your valid vote window, you will hear a message thanking you for your vote. There is no cost for voting via the toll-free number if you are calling from a landline. If you are calling from a cell phone, airtime and applicable roaming charges will apply. You may only vote up to 10 times per artist per originating telephone number during each voting period. Any calls made after your 10th call for an artist will NOT be counted, regardless of the fact that the audio message will still thank you for your vote. Outside of active voting windows, you will hear a busy signal or local carrier error message, and your call will not count as a vote. A vote window is determined by the time zone (as defined above) applicable to your phone area code. Calls from payphones will be blocked, so to vote, use a standard landline or cell phone instead.
Power dialing or block voting occurs when individuals unfairly influence the outcome of the voting system by generating significant blocks of votes using technical enhancements. Producer will have in place monitoring procedures designed to prevent this type of occurrence on The Voice. If Producer believes that power-dialing or block voting attempts were made, it reserves the right in its sole discretion to remove these votes from the final tally.
2.2 Online voting. If you are 13 years of age or older, you may also vote on NBC.com, through the NBC Live app, through the NBC app or via Facebook (if you have a valid Facebook account), up to 10 times per artist per email address during each voting period. Log on to NBC.com (using your email address or your Facebook account), or download and open the NBC Live app or NBC app. If you wish to vote via Facebook, log into your account and go to the official Voice Facebook page where you'll find the Voice voting application. Note that the online voting method, with the 10 vote per artist limit, includes voting via NBC.com, the NBC Live app, the NBC app and Facebook; in other words, you can vote 10 times per artist, total, using some or all of these forms of online voting.
2.3 iTunes voting. Each song that an artist performs in competition during an episode will be available for purchase via iTunes before, during, or after each episode airs (the "Eligible Song(s)"). To vote for an artist, you must have a valid iTunes account (see iTunes terms of service for more information) to purchase the Eligible Song via iTunes. To vote for an artist during an episode's voting period, click to download the Eligible Song(s) he or she performed in that episode. Each such purchase will count as one vote for that artist. A maximum of ten (10) downloads of an Eligible Song per artist during the voting period for that episode will count as votes for the artist who performed it. Downloading a song that the artist performed during a prior episode, or any song identified on air as ineligible for the vote or not part of the competition (an "ineligible song") does NOT count as a vote.
For more information on how to vote using each voting method, please refer to the FAQs section on NBC.com.
2.4 Sprint SMS/Text message voting. In order to vote via text, you must:
- Provide your own wireless device capable of 2-way messaging and
- Be a Sprint wireless service subscriber with text messaging service.
To vote via text, send the keyword relating to your artist of choice, as shown on the weekly performance episode of "The Voice" to the short code 97979. For example, send the keyword 1 to 97979 for artist 1 or send the keyword 2 to 97979 for artist 2. Message and data rates may apply. To cancel, text STOP, QUIT, CANCEL, END or UNSUBSCRIBE to 97979 relating to The Voice. To get help with voting by SMS, Text HELP to 97979 relating to The Voice, call Telescope customer service at 1-888-782-2180, or email email@example.com. You will receive a confirmation text message on the first valid vote per artist. Only votes received in a valid vote window (a vote window is determined by the time zone as defined above) applicable to your cellular phone area code will be counted. If you send a text message vote outside of the valid vote window, you'll get a text message back letting you know that voting is closed. You may vote up to ten (10) times per artist per originating phone number via Sprint SMS text messaging. Any vote attempts above 10 per artist will not be counted as valid. Message and Data Rates May Apply.
3.1. Toll-free telephone voting. Voting using the toll-free telephone numbers is free from landline telephones. If you are calling from a cell phone, airtime and applicable roaming charges will apply. If you attempt to vote more than 10 times per artist from the same phone number, you will continue to hear the "Thanks for voting" message, although your votes above 10 for any artist will not count. Moreover, if you call from a cell phone, you will continue to be charged normal airtime and any applicable roaming charges.
3.2. Online voting. Online voting (via nbc.com, the NBC Live app, the NBC app, or Facebook) is subject to standard access charges.
3.3. iTunes voting. Individuals voting by means of iTunes will be charged the song download price and any applicable taxes for every purchase, whether or not it counts as a vote. Review iTunes terms of service for more information.
3.4. Sprint SMS voting. Voting on "The Voice" via text message is available to Sprint subscribers only. Message and Data rates may apply. If you have a text messaging plan, the text messages you send and receive will count toward your text messaging plan. If you exceed your text message plan, then standard text message rates will apply to any text messages sent or received outside of the allotted text messages that are covered under your plan. If you do not have a text messaging plan, standard text message rates will apply to any text messages sent or received. If you have an unlimited text messaging plan, then you will not incur any additional charges when texting to vote. Please consult your wireless contract or service guide regarding how much you will be charged for your standard rate text messages.
Finnmax LLC, One Three Television, LLC, NBCUniversal Media, LLC, NBC Studios LLC and/or Telescope, Inc. and their respective parent, subsidiary and affiliated entities and persons (collectively, the "Administrators") are not responsible for and shall not be liable for difficulties, failures or malfunctions of phones (including wireless phones/handsets), phone lines or telephone systems or other communications malfunctions; cellular equipment towers, telephone systems or wireless services; interrupted or unavailable networks, applications or servers; miscommunications, failed computer hardware or software or other technical failures; garbled, lost, misrouted or scrambled transmissions; any error, omission, interruption, defect or delay in any transmission, communication or report; traffic congestion or for any technical or other problem which may cause the voting to be disrupted or corrupted.
If for any reason the voting is not capable of being executed as planned, or if there is an infection by computer virus, bugs, tampering, unauthorized intervention, fraud or technical or reporting failures, or if any other causes beyond the control of Administrators corrupt or affect the administration, security, fairness, integrity, or proper conduct of this voting, the Administrators reserve the right, in their sole discretion, to withdraw the transmission of any vote, but are in no way obligated to do so. Furthermore, the Administrators may, but are not obligated to, permanently disqualify from any promotion any person they believe has intentionally violated these rules, and terminate or suspend voting at any point and declare the vote results based on the votes up to that point, if it appears that the voting process has been so distorted by hacking, failures, errors or other interference that the results would not reflect actual valid votes should the voting continue. In the event of technical or reporting difficulties with the online voting, iTunes voting, text message voting or telephone voting, Administrators reserve the right to review the votes for accuracy and to take any appropriate action, including, without limitation, voiding the votes cast during the time period in which such technical or reporting difficulties occurred, but are in no way obligated to do so. Administrators and their respective agents, officers, directors, employees, parents, subsidiaries and affiliates assume no responsibility for any injury or damage to participants or to any other person's computer relating to or resulting from entering or downloading materials, applications or software in connection with this vote. Administrators are not responsible for telecommunications, network, electronic, technical or computer failures of any kind, for inaccurate transcription or reporting of voting information, errors in any promotional or marketing materials, for any human or electronic error, or for votes or reports that are stolen, misdirected, garbled, delayed by computer transmissions, lost, or late.
These rules are subject to change at any time at the sole discretion of the Administrators. Notification regarding any such change will be posted at NBC.com.
Caution: Any attempt by an entrant or any other individual to deliberately damage any online service or website, tamper with the voting process, or otherwise undermine the legitimate operation of the voting is a violation of criminal and civil laws and should such an attempt be made, Administrators reserve the right to seek damages and/or other remedies from any such person to the fullest extent permitted by law.
Administrators reserve the right, but are not obligated, to disqualify, block or remove any votes from any individual who votes by any electronic, mechanical or automated means, or otherwise tampers with the vote process, or for any other reason, as determined by Administrators in their sole discretion.
Administrators are not responsible for any damages to voters' device(s) that may occur from use of service. Administrators reserve the right, for any reason and in their sole discretion without any obligation, to modify, suspend or discontinue the voting service without prior notice.
Administrators reserve the right to modify the show's contest rules, and the terms and conditions of this voting process at any time in their sole discretion.
The prizes awarded to the winner of "The Voice" on-air are subject to the terms, conditions, rules and qualifications of that program.