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Results tagged “passenger”

What rights do you have as a cruise ship passenger?

Feb. 16: Carolyn Spencer Brown, editor-in-chief of cruise magazine Cruise Critic, said that while Carnival is offering all passengers $500, a full refund and a free cruise credit, the cash feels a little dismissive. TODAY's Lester Holt interviews her. Carolyn Spencer Brown, editor-in-chief of cruise magazine Cruise Critic, said that while Carnival is offering all passengers $500, a full refund and a free cruise credit, the cash feels a little dismissive. TODAY's Lester Holt interviews her. (TODAY)

Stranded cruise passenger: Ship's crew was 'amazing'

Feb. 15: After five days of misery since the Carnival cruise ship Triumph suffered an engine fire, all passengers and crew have disembarked the ill-fated ship in Mobile, Ala. NBC's Janet Shamlian reports, and two of the ship's passengers talk about their ordeal. After five days of misery since the Carnival cruise ship Triumph suffered an engine fire, all passengers and crew have disembarked the ill-fated ship in Mobile, Ala. NBC's Janet Shamlian reports, and two of the ship's passengers talk about their ordeal. (TODAY)

Passenger: 'Like a third world country' aboard

Feb. 14: Two passengers still aboard the Carnival Triumph, Janie Baker and Jayme Lamm describe their frustrations, hitting their breaking points, as well as having their faith in humanity renewed. Two passengers still aboard the Carnival Triumph, Janie Baker and Jayme Lamm describe their frustrations, hitting their breaking points, as well as having their faith in humanity renewed. (The Ed Show)

Stranded cruise passenger: 'It's just a nightmare'

Feb. 14: After days of enduring sweltering temperatures and no working toilets, the passengers and crew of the Carnival cruise ship Triumph are preparing to arrive back in the U.S. later today. NBC's Janet Shamlian reports, and a few of the ship's passengers speak by phone about the miserable conditions. After days of enduring sweltering temperatures and no working toilets, the passengers and crew of the Carnival cruise ship Triumph are preparing to arrive back in the U.S. later today. NBC's Janet Shamlian reports, and a few of the ship's passengers speak by phone about the miserable conditions. (TODAY)

Family of Carnival passenger: 'We just want our mom home'

Feb. 13: Carnival apologized to customers Wednesday, canceling future cruises until April. Conditions on the ship have been miserable, with no running water, limited food and too few toilets, as the ship crawls toward Alabama. NBC's Janet Shamlian reports. (Nightly News)Carnival apologized to customers Wednesday, canceling future cruises until April. Conditions on the ship have been miserable, with no running water, limited food and too few toilets, as the ship crawls toward Alabama. NBC's Janet Shamlian reports. (Nightly News)

Pain in the neck passenger turns heads in China

Sept. 26: A giraffe was transported from Beijing to a zoo in east China during a journey that took more than 17 hours. TODAY.com's Dara Brown reports.
 A giraffe was transported from Beijing to a zoo in east China during a journey that took more than 17 hours. TODAY.com's Dara Brown reports. (TODAY)

Passenger: 'Co-pilot is really the hero here'

March 28: Tony Antolino and Laurie Dhue, passengers aboard the JetBlue flight that made an emergency landing after the pilot had a mid-air meltdown, talk to TODAY's Ann Curry about the bizarre incident. Antolino, who was one of the men who subdued the pilot, said the co-pilot, who locked the pilot out of the cockpit and took over the plane, Tony Antolino and Laurie Dhue, passengers aboard the JetBlue flight that made an emergency landing after the pilot had a mid-air meltdown, talk to TODAY's Ann Curry about the bizarre incident. Antolino, who was one of the men who subdued the pilot, said the co-pilot, who locked the pilot out of the cockpit and took over the plane, " is really the hero here." (TODAY)

Plane passenger thwarts burglary – at his house

Sept. 3: Steve Lynn, a Texas man who called police to report a burglary he spotted from the low-flying Cessna he was a passenger, says he couldn't believe what he was seeing as he flew over the scene of the crime – his own home. Steve Lynn, a Texas man who called police to report a burglary he spotted from the low-flying Cessna he was a passenger, says he couldn't believe what he was seeing as he flew over the scene of the crime – his own home. (TODAY)

Baby pat-down stirs ire of airport passenger

May 10: An 8-month-old baby received a pat-down at Kansas City International Airport. KSHB reports An 8-month-old baby received a pat-down at Kansas City International Airport. KSHB reports (NBC News)

Feds roll out new passenger Bill of Rights

April 20: The US government is rolling out a new list of rights for airline travelers. NBC's Michelle Franzen reports. The US government is rolling out a new list of rights for airline travelers. NBC's Michelle Franzen reports. (NBC News)

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