With the teams down to only a few candidates each, it was just Craig, Tana and Kendra in the suite waiting to greet the latest batch of boardroom survivors. In an interview, Tana held nothing back and said that Bren would be the next to go: "I've seen him on tasks and he's an absolute zero." But Tana was proven wrong when Alex and Bren walked through the front door. The two remaining members of Net Worth reported on Chris and his emotional goodbye - and the tears that had been shed. But Alex and Bren admitted they each thought they were going to be fired. In an interview, Bren said he was "…lower than whale crap on the bottom of the ocean in Mr. Trump's eyes."
That night, Bren and Alex got away from Trump Tower to hang out and smoke cigars. In an interview, Bren said that he had found a new best friend in Alex. And Alex felt the same way. "Bren is my oasis in this vast imbecilic land," he said. The two friends had a relaxing night, but knew that the upcoming days would be full of hard work with only two of them on their team.
The next day, the candidates met with Trump and two executives from Staples, the world's leading seller of office products. For their next task, each team would have to create a new product to make office life easier by cleaning up clutter. Each group would have access to their own design and manufacturing team that would produce their product. Then the candidates would present their new creations to the Staples executives and a group of office managers. The team with the best new product, as judged by the executives, would win. The losers, as always, would return to the boardroom where someone would be fired.
Craig led the way for Magna as Project Manager in the group's first brainstorming session. Kendra suggested that the team ask real people what their biggest office problems regarding clutter were. There was only one problem with her suggestion: Kendra had spoken the idea aloud instead of writing it down. You see, Craig had laid out strict brainstorming rules - everyone had to write their ideas down and Kendra wasn't cooperating. This caused friction between the two candidates, who had already had plenty of run-ins on previous tasks. In an interview, Craig called Kendra the team's "biggest obstacle" to success. In her own interview, Kendra call her communication with Craig "dysfunctional." When Craig explained that he had seen lives changed by his brainstorming technique, Kendra couldn't help but smirk. Privately, Kendra said she could get more done by simply letting Craig talk for five minutes and then doing things her way.
On Net Worth, Alex was Project Manager and was in charge of his only teammate, Bren. The two took the time to meet with their product designers and learn a bit about the fabrication process. But for their meeting with the Staples execs, Alex opted for a conference call. There was only one problem - the conference call never happened because of poor cell phone reception.
Magna took a different approach and met the Staples executives in person. Kendra said that the meeting gave them a huge advantage because the executives essentially spelled out what the team should do. The executives said that Magna shouldn't try to invent a brand-new product; instead, the team should simply improve upon an existing one. Tana said another advantage of meeting with the execs face-to-face was getting the know them on a more personal level.
Alex told Bren to call office managers from the phonebook to conduct their market research. But as polite as Bren was, no one wanted to take the time to participate in the team's survey. Instead of answers, all Bren got was the brush-off. In fact, Bren wasn't able to get a single response. In an interview, Bren called the idea of a phone survey "nonsense."
Things were a bit different on Magna. The duo of Tana and Kendra went right to the customers, as they had on previous tasks, by conducting research at a Staples location. They simply asked customers what they were buying to help organize their offices. The women found that "stackables" - stackable containers with individual compartments - were popular. Craig, however, was on his own and not part of the team's focus group research, according to Kendra. In fact, Kendra said she hadn't the slightest idea what Craig was off doing in the store.