On any given day, the nurses, doctors, and staff of Mercy Hospital are faced with decisions that will have lasting effects on the lives of their patients. The stories of Mercy come from real life nursing -- and the issues explored in the show reflect a spectrum of contemporary health issues.
To help the public better understand the implications and intricacies of the show's themes, this outreach page has been created with the assistance of the Hollywood Health and Society group at the University of Southern California's Annenberg Norman Lear Center. You will find links leading to external pages providing information on topics discussed and related to each week's episode.
As Veronica tries to recover from the robbery, she faces a patient she never bargained for; elsewhere, Sonia must deal with a deadly decision. Veronica takes on extra shifts and rekindles her relationship with Dr. Sands in an effort to avoid dealing with her PTSD symptoms triggered by the robbery. But when she makes a terrible discovery about a young patient, her impulsive reaction shocks everyone -- including her. Meanwhile, Sonia is confronted with an agonizing ethical decision when her elderly home-care patient announces her plan to end her own life, and Chloe gets the surprise of her life when she accompanies Briggs on a VIP house call.