Viewers must note that all of the following rules and procedures are subject to change at the sole discretion of NBCUniversal Media, LLC and Finnmax LLC (“Producer”).
1. Voting Availability:
“The Voice” phone, Sprint SMS, and online voting is open to all persons located in the continental United States, Alaska, Hawaii and Puerto Rico. Voting by iTunes downloads is available to iTunes account holders in the United States, its territories and possessions.
Voting via toll-free telephone calls, via online (i.e., NBC.com, Zeebox App, NBC App and The Voice Live Facebook App), via Sprint SMS (text message), and via iTunes will be available at the following times:
Performance episodes airing November 5, 2012 - December 3, 2012 (Mondays):
|Time Zone/State||Voting Window (starts Monday and ends the next day, Tuesday) (November 5 show used as an example)|
|Eastern||9.55pm Mon (11/5) – 10.00am Tues (11/6)|
|Central||8.55pm Mon (11/5) – 9.00am Tues (11/6)|
|Mountain||7.55pm Mon (11/5) – 8.00am Tues (11/6)|
|Pacific||6.55pm Mon (11/5) – 7.00am Tues (11/6)|
|Hawaii||4.55pm Mon (11/5) – 5.00am Tues (11/6)|
|Puerto Rico (ET)||9.55pm Mon (11/5) – 10.00am Tues (11/6)|
|Alaska||5.55pm Mon (11/5) – 6.00am Tues (11/6)|
|Arizona (MT)||7.55pm Mon (11/5) – 8.00am Tues (11/6)|
Performance episodes airing November 7, 2012 (Wednesday):
|Time Zone/State||Voting Window (starts Wednesday and ends the next day, Thursday)|
|Eastern||9.55pm Mon (11/7) – 10.00am Tues (11/8)|
|Central||8.55pm Mon (11/7) – 9.00am Tues (11/8)|
|Mountain||7.55pm Mon (11/7) – 8.00am Tues (11/8)|
|Pacific||6.55pm Mon (11/7) – 7.00am Tues (11/8)|
|Hawaii||4.55pm Mon (11/7) – 5.00am Tues (11/8)|
|Puerto Rico (ET)||9.55pm Mon (11/7) – 10.00am Tues (11/8)|
|Alaska||5.55pm Mon (11/7) – 6.00am Tues (11/8)|
|Arizona (MT)||7.55pm Mon (11/7) – 8.00am Tues (11/8)|
Performance episode airing December 10, 2012 (Monday):
|Time Zone/State||Voting Window (starts Monday and ends the next day, Tuesday)|
|Eastern||8.55pm Mon – 10.00am Tues|
|Central||7.55pm Mon – 9.00am Tues|
|Mountain||6.55pm Mon – 8.00am Tues|
|Pacific||5.55pm Mon – 7.00am Tues|
|Hawaii||3.55pm Mon – 5.00am Tues|
|Puerto Rico (ET)||8.55pm Mon – 10.00am Tues|
|Alaska||4.55pm Mon – 6.00am Tues|
|Arizona (MT)||6.55pm Mon – 8.00am Tues|
Finale Performance episode airing December 17, 2012 (Monday):
|Time Zone/State||Voting Window (starts Monday and ends the next day, Tuesday)|
|Eastern||9.25pm Mon – 10.00am Tues|
|Central||8.25pm Mon – 9.00am Tues|
|Mountain||7.25pm Mon – 8.00am Tues|
|Pacific||4.25pm Mon – 7.00am Tues|
|Hawaii||4.25pm Mon – 5.00am Tues|
|Puerto Rico (ET)||9.25pm Mon – 10.00am Tues|
|Alaska||5.25pm Mon – 6.00am Tues|
|Arizona (MT)||7.25pm Mon – 8.00am Tues|
All times are local to the time zone/state listed above. If attempting to vote by toll-free telephone, by online (via NBC.com, Zeebox App, NBC App or The Voice Live Facebook App), by Sprint SMS, or by iTunes outside of the voting window, your activity will not count as a vote. (See Section 2.3 re the window for the Cumulative iTunes Vote Total.) If attempting to vote by toll-free telephone or Sprint SMS, the vote window is determined by the time zone (as defined above) associated with the area code of the telephone number used when calling the toll-free telephone number or texting in to the 8642 short code. Message and data rates may apply.
In each voting period, there is a limit of: ten (10) votes per artist per originating phone number via toll-free call; ten (10) votes per artist per email address online (via NBC.com, Zeebox App, NBC App and/or The Voice Live Facebook App– note: users must have a valid Facebook account to use the Voice Live Facebook App); ten (10) votes per artist per originating phone number via Sprint SMS (text) voting; and ten (10) votes per artist per valid iTunes Account by download of up to ten (10) copies of the artist’s then-eligible song(s). For more information on "Eligible song(s)" for iTunes voting, and for information about the" iTunes Bonus" and the "Cumulative iTunes Vote Total" see Section 2.3 below. The Producer reserves the right to change the limit on the number of votes that may be made by each voting method in the Producer's sole discretion.
2. How to Vote:
2.1. Toll-free. To cast a vote using the toll-free phone numbers, simply dial the toll-free numbers displayed on screen at the end of the show relating to your artist of choice (For example, for the November 5th, November 7th, and November 12th shows, call 1-866-U LOVE-01 /1-866-856-8301 for Artist 1; for the November 19th - December 17th shows, call 1-855- VOICE-01/ 1-855-864-2301 for Artist 1). If you are calling during your valid vote window, you will hear a message thanking you for your vote. There is no cost for voting via the toll-free number if you are calling from a landline. If you are calling from a cell phone, airtime and applicable roaming charges will apply. You may only vote up to 10 times per artist per originating telephone number during each voting period. Any calls made after your 10th call for an artist will NOT be counted, regardless of the fact that the audio message may still thank you for your vote. Outside of active voting windows, you will hear a busy signal or local carrier error message, and your call will not count as a vote. A vote window is determined by the time zone (as defined above) applicable to your phone area code. Calls from payphones will be blocked, so to vote, use a standard landline or cell phone instead.
Power dialing or block voting occurs when individuals unfairly influence the outcome of the voting system by generating significant blocks of votes using technical enhancements. Producer will have in place monitoring procedures designed to prevent this type of occurrence on The Voice. If Producer believes that power-dialing or block voting attempts were made, it reserves the right in its sole discretion to remove these votes from the final tally.
2.2. Online voting. If you are 13 years of age or older, you may also vote on NBC.com, through the Zeebox App, through the NBC app or via The Voice Live Facebook App (if you have a valid Facebook account), up to 10 times per artist per email address during each voting period. (Please see Section 2.3, below, for the special voting limits and window that apply to the Cumulative iTunes Vote Total.) Log on to NBC.com (using your email address or your Facebook account),to download and open the Zeebox App or NBC app. If you wish to vote via The Voice Live Facebook App, log into your Facebook account and go to the official Voice Facebook page where you’ll find the Voice Live Facebook voting application. Note that the online voting method, with the 10 vote per artist limit, includes all voting via NBC.com, Zeebox, NBC app and The Voice Live Facebook App; in other words, you can vote 10 times per artist, total, using some or all of these forms of online voting. .
2.3. iTunes voting, the iTunes Bonus and the Cumulative iTunes Vote Total. Each song that an artist performs in competition during an episode will be available for purchase via iTunes once the voting window opens for that episode (the "Eligible Song(s)"). To vote for an artist by purchasing the Eligible Song(s) via iTunes, you must have a valid iTunes account (see iTunes terms of service for more information). To vote for an artist during an episode’s voting period, click to download the Eligible Song(s) he or she performed in that episode. Each such purchase will count as one vote for that artist. A maximum of ten (10) downloads of an Eligible Song per artist during the voting period for that episode will count as votes for the artist who performed it. Except as set forth in this Section re the Cumulative iTunes Vote Total, downloading a song that the artist performed during a prior episode does NOT count as a vote; moreover, downloading any song identified on air as ineligible for the vote or not part of the competition does NOT count as a vote.
If any of the artists' Eligible Songs from the live performances (airing beginning November 12, 2012) are in the top 10 of the iTunes "Top 200 Singles Chart" at the close of the episode’s applicable voting window, that artist will receive an "iTunes Bonus," which multiplies the artist’s iTunes votes for that Eligible Song by ten (10). The iTunes Bonus will be added to the total number of Toll Free telephone votes, online votes and Sprint SMS votes in each week to determine which artists will advance in the competition. As explained further below, iTunes purchases of Eligible Songs from the live performances for each artist that occur outside of the episodes’ applicable voting windows will be included in the artist’s Cumulative iTunes Vote Total (defined below).
Following the broadcast of the finale performance episode, the artist receiving the highest number of total audience votes will be declared the winner of "The Voice". The audience vote consists of the cumulative number of votes received during the finale's voting window by Toll Free telephone votes, online votes and Sprint SMS votes, in addition to the "Cumulative iTunes Vote Total". The "Cumulative iTunes Vote Total" means the total number of iTunes purchases of an artist's Eligible Songs from the live performances that air commencing on November 12, 2012, and continuing through and including the finale, up to a limit of ten (10) downloads per Eligible Song, including any iTunes Bonuses (if any) previously earned by the artist. For the sake of clarity, the Cumulative iTunes Vote Total will include iTunes downloads of Eligible Songs, up to a limit of ten (10) downloads per Eligible Song, beginning at the opening of the voting window for the November 12 episode and continuing until the close of the voting window for the finale, and thus will include downloads occurring during and outside the applicable voting windows for the performance episodes airing on November 12 through December 10.
For more information on how to vote using each voting method, please refer to the FAQs section on NBC.com.
Sprint SMS/Text message voting. In order to vote via text, you must:
–– Provide your own wireless device capable of 2-way messaging and
–– Be a Sprint wireless service subscriber with text messaging service.
To vote via text, send the keyword relating to your artist of choice, as shown on the weekly performance episode of "The Voice" to the short code 8642. For example, send the keyword 1 to 8642 for artist 1 or send the keyword 2 to 8642 for artist 2. Message and data rates may apply. To cancel, text STOP, QUIT, CANCEL, END or UNSUBSCRIBE to 8642 relating to The Voice. To get help with voting by SMS, Text HELP to 8642, call Telescope customer service at 1-888-782-2180, or email firstname.lastname@example.org. You will receive a confirmation text message on the first valid vote per artist. Only votes received in a valid vote window (a vote window is determined by the time zone as defined above) applicable to your cellular phone area code will be counted. If you send a text message vote outside of the valid vote window, you'll get a text message back letting you know that voting is closed. You may vote up to ten (10) times per artist per originating phone number via Sprint SMS text messaging. Any vote attempts above 10 per artist will not be counted as valid. Message and Data Rates May Apply.
3. Cost of Voting:
3.1. Toll-free telephone voting. Voting using the toll-free telephone numbers is free from landline telephones. If you are calling from a cell phone, airtime and applicable roaming charges will apply. If you attempt to vote more than 10 times per artist from the same phone number, you will continue to hear the "Thanks for voting" message, although your votes above 10 for any artist will not count. Moreover, if you call from a cell phone, you will continue to be charged normal airtime and any applicable roaming charges.
3.2. Online voting. Online voting (via nbc.com, the Zeebox app, the NBC App, or The Voice Live Facebook App) is subject to standard access charges.
3.3. iTunes voting. Individuals voting by means of iTunes will be charged the song download price and any applicable taxes for every purchase, whether or not it counts as a vote. Review iTunes terms of service for more information.
3.4 Sprint SMS voting. Voting on "The Voice" via text message is available to Sprint subscribers only. Message and Data rates may apply. If you have a text-messaging plan, the text messages you send and receive will count toward your text messaging plan. If you exceed your text message plan, then standard text message rates will apply to any text messages sent or received outside of the allotted text messages that are covered under your plan. If you do not have a text-messaging plan, standard text message rates will apply to any text messages sent or received. If you have an unlimited text messaging plan, then you will not incur any additional charges when texting to vote. Please consult your wireless contract or service guide regarding how much you will be charged for your standard rate text messages.
Finnmax LLC, One Three Television, LLC, NBCUniversal Media, LLC, and/or Telescope, Inc. and their respective parent, subsidiary and affiliated entities and persons and their successors and assigns (collectively, the "Administrators") are not responsible for and shall not be liable for difficulties, failures or malfunctions of phones (including wireless phones/handsets), phone lines or telephone systems or other communications malfunctions; cellular equipment towers, telephone systems or wireless services; interrupted or unavailable networks, applications or servers; miscommunications, failed computer hardware or software or other technical failures; garbled, lost, misrouted or scrambled transmissions; any error, omission, interruption, defect or delay in any transmission, communication or report; traffic congestion or for any technical or other problem which may cause the voting to be disrupted or corrupted.
If for any reason the voting is not capable of being executed as planned, or if there is an infection by computer virus, bugs, tampering, unauthorized intervention, fraud or technical or reporting failures, or if any other causes beyond the control of Administrators corrupt or affect the administration, security, fairness, integrity, or proper conduct of this voting, the Administrators reserve the right, in their sole discretion, to withdraw the transmission of any vote, but are in no way obligated to do so. Furthermore, the Administrators may, but are not obligated to, permanently disqualify from any promotion any person they believe has intentionally violated these rules, and terminate or suspend voting at any point and declare the vote results based on the votes up to that point, if it appears that the voting process has been so distorted by hacking, failures, errors or other interference that the results would not reflect actual valid votes should the voting continue. In the event of technical or reporting difficulties with the online voting, iTunes voting, text message voting or telephone voting, Administrators reserve the right to review the votes for accuracy and to take any appropriate action, including, without limitation, voiding the votes cast during the time period in which such technical or reporting difficulties occurred, but are in no way obligated to do so. Administrators and their respective agents, officers, directors, employees, parents, subsidiaries and affiliates assume no responsibility for any injury or damage to participants or to any other person's computer relating to or resulting from entering or downloading materials, applications or software in connection with this vote. Administrators are not responsible for telecommunications, network, electronic, technical or computer failures of any kind, for inaccurate transcription or reporting of voting information, errors in any promotional or marketing materials, for any human or electronic error, or for votes or reports that are stolen, misdirected, garbled, delayed by computer transmissions, lost, or late.
These rules are subject to change at any time at the sole discretion of the Administrators. Notification regarding any such change will be posted at NBC.com.
Caution: Any attempt by an entrant or any other individual to deliberately damage any online service or website, tamper with the voting process, or otherwise undermine the legitimate operation of the voting is a violation of criminal and civil laws and should such an attempt be made, Administrators reserve the right to seek damages and/or other remedies from any such person to the fullest extent permitted by law.
5. Conditions for Voting:
Administrators reserve the right, but are not obligated, to disqualify, block or remove any votes from any individual who votes by any electronic, mechanical or automated means, or otherwise tampers with the vote process, or for any other reason, as determined by Administrators in their sole discretion.
Administrators reserve the right to modify the show's contest rules, and the terms and conditions of this voting process at any time in their sole discretion.
Administrators reserve the right to modify the show’s contest rules, and the terms and conditions of this voting process at any time in their sole discretion.
The prizes awarded to the winner of “The Voice” on-air are subject to the terms, conditions, rules and qualifications of that program.