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FAQ
DOWNLOADING FULL EPISODES
- Q: I've read that full episodes are available for download. Is this true?
- A: Yes. Selected NBC shows are currently available through NBC Direct; a service that allows users to download full episodes to their Windows-based PCs. We have plans to support the Macintosh operating system in the future.
- Q: What do I need in order start downloading full episodes?
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A:
We recommend the following specifications to ensure that you have a good viewing experience:
Feature Recommended Minimum Operating System*: Microsoft Windows Vista and Microsoft Windows XP(any version, including MCE) with Service Pack 2 installed CPU: 1.5 GHz or faster 600 MHz Memory: 1GB or more 512 MB Hard Disk: 20 GB or more free space 10 GB free space Screen Resolution: 1024 x 768 800 x 600 Audio: Speakers or other audio output A sound card Internet Connection: Broadband/High Speed (DSL or Cable) Internet Browser: Microsoft Internet Explorer 6.0 or higher
Mozilla Firefox 2.0 or higher (support for v.3.0 will be coming soon)Other Software: Microsoft Windows Media Player version 10 or higher
Microsoft .NET 2.0 or higher
Flash 8+
STREAMING FULL EPISODES
- Q: What shows are available to watch online?
- A: The complete list of shows is listed in the left column of this page under the heading "Watch Full Episodes" as well as in the "Watch Video" global navigation link located at the top of the page.
USING EXTRA FEATURES
- Q: What are Extra Features and how are they used?
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A:
Extra Features are available for selected full episodes and are meant to enhance the viewing experience by adding interactivity and additional functionality during video playback. They include:
Episode Insights: air date and cast/crew credits information
Closed Captioning: text synched to the video playback
Cast Commentary: exclusive interactive cast/crew commentary
Viewer Reviews: share your thoughts
Share This Episode: email a friend, send a highlight to a mobile phone
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